The most popular location for outsourcing and offshoring (O&O) services is India. O&O skills developed as a result of information technology improvements, which caused regional marketplaces all over the world to merge to form one global market. All sites' personnel needs have changed significantly as a result of these transformations.

However, new technologies, other trends, such as artificial intelligence, and expansion drives by formerly domestic companies, who seek to establish bases in the same offshore markets from which they had diverted the tasks, are currently disrupting the once disruptive industry. The need for qualified workers from India, both locally and internationally, is being fueled by the further restructuring of the employment markets, which is causing a significant reorganization in the sourcing of trained labor from all over the world.